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These terms explain how the Tide House London trial works, what we're asking you to do, and what you get if you do it. Please read them before you apply. By ticking the box on the application form, you confirm you've read them and agree to them.
Tide House is run by [company name], a company registered in England and Wales with company number [company number], whose registered office is at [registered office address]. In these terms, "we" and "us" means that company. You can contact us at hello@tidehouse.app.
We're looking for up to 1,000 people in London to test Tide House before it launches. Tide House is for friendship. It isn't a dating service, and it isn't a therapy or crisis service.
Taking part is voluntary. You don't have to do any of the trial activities, and you can stop at any time without giving a reason. If you complete the activities in section 6, we'll give you Founding Member Access as described in section 7.
To apply, you must:
When you create your account, we'll ask you to confirm your age. You can't take part without this. You can also choose to verify that your profile photo is really you.
We'll choose trial members from the applications we receive so that each area has a good mix of people, and we'll start people in waves. Applying doesn't guarantee you a place. We'll email you either way. If we offer you a place, we'll send you a personal invitation to create your account. Please don't pass it on.
The trial runs for 12 weeks from the start date in your invitation. We'll also invite you to a short follow-up survey six months after your start date. It isn't a condition of Founding Member Access, but it helps us a great deal.
Tide House uses AI, provided by Anthropic, in two places.
To become a Founding Member, you need to complete the following by the end of week 12:
A few things to know:
You can track your progress in the app. If you're falling behind, we'll let you know by the end of week 8, and you'll have until the end of week 14 to catch up. If something serious happens during the trial, such as illness or bereavement, contact us and we'll pause your trial so you have more time.
If you complete everything in section 6, you'll receive Founding Member Access. This means free access to all features included in Tide House's standard paid membership, as we offer it from time to time, including new features we add to that membership in future, for as long as we operate Tide House. If we don't offer a paid membership, you'll have everything members get, free.
Founding Member Access:
If Tide House is sold or transferred to someone else, we'll seek to have Founding Member Access honoured by the new operator.
Once you've earned Founding Member Access, we won't reduce what it covers except as set out above.
Taking part in the trial doesn't give you any shares or other interest in our company.
If you don't complete everything in section 6 by the end of week 14 (or a later date we've agreed with you), you won't receive Founding Member Access. You can keep your account and carry on using Tide House on our standard terms.
If we end the trial early for our own reasons, everyone who was on track to complete the activities at that point will receive Founding Member Access.
Tide House is about meeting people in real life, so please look after yourself.
We check that every trial member is 18 or over. Members can also choose to verify that their profile photo is really them: look for the "Photo verified" badge. You can ask to be matched one to one only with photo-verified members. We don't carry out criminal record or other background checks, so these checks can't tell you whether someone is safe. We're not responsible for how other members behave, but nothing in these terms limits our liability for death or personal injury caused by our negligence, or for anything else the law doesn't allow us to limit.
Tide House isn't a therapy or crisis service. If you're struggling, please speak to your GP, or call Samaritans free on 116 123 at any hour.
Your feedback is the whole point of the trial, so please be honest, including when something doesn't work. By giving us feedback, ideas or suggestions, you agree that we can use them freely to develop Tide House, without paying you or crediting you. We won't publish anything that identifies you without asking you first.
If you give feedback through a conversation with the coach, only the summary and conversation you choose to send are shared with the founders. Your other conversations with the coach stay private.
Tide House is still in development. Please don't share screenshots, recordings or details of how the app works publicly while the trial is running.
You're welcome to talk about your experience of meeting people. We'll never ask you to post about Tide House. If you choose to, please make clear that you've received a benefit from us. For example, start your post with "#ad" and say you're a Tide House trial member or Founding Member.
While you're taking part, our Community Rules apply. If you seriously or repeatedly break them, we may remove you from the trial and close your account.
We'll use your information as set out in our Privacy Notice, which explains what we collect, why, how long we keep it, and your rights. In short:
We may need to change the details of the trial as it goes along, such as the Gatherings on offer or the way the app works. If we change anything in section 6 that makes it harder to complete, we'll tell you and it will only apply if you agree. We won't change section 7 or section 8 in a way that leaves you worse off.
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.